WORK TIMEMON – FRI: 9:00 AM to 5:00 PM CST

WORK TIMEMON – FRI: 9:00 AM to 5:00 PM CST

Payments

eCheck Payment

Electronic check is a payment option requiring customer to provide their routing and checking account number.

The orders paid with E-Check option will be shipped as soon as the payment settles on KTC’s account. It might take up to 7 business days for the first time customers. For the return customers we ship the order after eCheck verification process is complete, which takes from 4 to 12 hours. Until then the payment status will be indicated as “Pending”. We will send customer an email as soon as their payment is received and will ship your order according to our shipping policy (same day for the payments that are settled before 12 PM CST and next business day for those payments that settle after 12 PM).

Credit Card Payment over the phone

At this time we accept credit card payments only over the phone. The phone number for payment is being provided in every order confirmation email and on the order confirmation page after the order is placed. To process the payment you will be asked to provide card number, expiration date and CVV code of your card. All transactions are secure. We do not save and keep card information on file without customer’s request and permit. We do not share, sell or provide any customer’s personal information including card information on file to any 3rd parties.

We guarantee that customer’s card information on file is stored securely and nobody except  1 member of  KTC’s personnel  can ever get access to any of that information. We also guarantee that KTC’s personnel will never use customer’s card info for anything rather than the order payment processing for the customer’s order placed on www.kratomtradingco.com.

Online Credit Card Payment (will be available soon)

  • At the time this payment method is available throughout United States except if the order has the shipping address in any of the military facilities or in one of the following states: Arizona, Georgia, Nevada, New Hampshire, Oklahoma, Oregon, Texas and Utah. For these states please chose different payment method.
  • This payment option is available for Visa, Mastercard and Discover. For AmEx payment, please call us to process your payment over the phone.
  • Your credit card will be charged at the time of shipment.